With any product that has working parts and electrics involved, there is the potential for breakdowns to occur. Therefore, it is extremely important that you have an adequate warranty in place.
ROJO Light Therapy devices come with a complete 3-Year Warranty on the entire unit. In the rare event that you encounter an issue with your device, simply contact us for help. We will repair or if necessary, replace the entire unit to ensure you are able to begin treatment again as soon as possible.
Replacement Parts
Rojo Light Therapy warrants its products to be free of manufacturer's defects in materials and workmanship. Parts which become defective will be replaced or repaired, except for damage due to negligence, abuse, misuse, misapplication, unauthorised modifications, or improper installation.
Warranty Limitations and Exclusions
The warranty period begins on the date of purchase by the user. The warranty is not transferable to a third party, only the original purchaser can make claims under the terms of the warranty. This warranty shall not apply to any claims arising from the misuse, neglect, accident, abuse, improper installation, including but not limited to exposure to fire, excessive heat or other hazards of nature. Under no circumstances will Rojo Light Therapy and Three Things Mind Body Soul be liable for any special or consequential damages arising from the use of the product, components and the parts attached, or installed with it. Nor will Rojo Light Therapy and Three Things Mind Body Soul be liable for injury to any person or any claims for damages arising from the use, installation, or servicing of the product.